Return Policy

At DCL Creative Wares, we want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept returns under the following conditions:

Return Conditions

• Returns must be initiated within 14 days of the delivery date.
• Items must be in their original condition, unused, and in the original packaging.

Return Process

1. Contact our customer service team within 14 days of receiving your order to initiate a return.
2. You will be responsible for the shipping cost of returning the item.
3. Once we receive your return, we will inspect the item(s) and process your refund.

Refunds

• The shipping cost of the original order is non-refundable.
• Refunds will be issued to the original method of payment within 5-7 business days of receiving the returned item(s).

Non-Refundable Items

• Personalized or custom-made items
• Items marked as final sale

If you have any questions or need assistance with your return, please contact our customer service team. We are here to help!

Thank you for shopping with DCL Creative Wares.